Dedicated to your complete success and growth, our Support operates worldwide, in office hour and for the hotline, 24 hours a day, 7 days a week. For timely answers to your calls, our two centers are strategically located in France and Canada. In order to tailor the level of support to your unique needs, we offer different levels of Service Level Agreements (SLAs).

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Phone & Emails

WIN-OMT SOFTWARE USA

+1 202 670 3912
support@winmedia.us

WIN-OMT SOFTWARE CANADA

+1 514 984 0526
support@winmedia.ca

WIN-LATINO SOFTWARE

+54 11 59 84 2536
support@winmedia.mx

WIN-EUROPE SOFTWARE

+33 494 101 102
support@winmedia.fr

WIN-AFRICA SOFTWARE

+27 105 008 542
support@winmedia.ci

WIN-ASIA SOFTWARE

+65 31 65 2253
support@winmedia.sg

Technical Specifications

Because our products are dedicated to professionals, our technical team has validated these technical specifications to ensure you the best possible experience when using our products.

Operating System
Windows 2019/2022 Server and SQL SERVER Database 2019 (64 bits Only)
(For more than 10 workstations or 5 stations, you need to use SQL SERVER 2019 Standard licence)

Processor
Intel Xeon Multicore

RAM
32 GB for TV Playout and 64 Gb for servers

Available disk space
2 systems with RAID (0+1) mirror disks of 240 Gb or more +
n disk To in RAID 5 or 6 for Data

Video Card
All dual output Video Cards (no Onboard) of more than 1 Gb

Sound Card
An internal Direct sound WDM compatible sound card

Broadcast audio Soundcard allowing multiple Input / Output.
WinMedia recommends one of the two following options:

Audioscience soundcard (ASI)
Digigram soundcard (VX)

Audio IP
WheatNet
Axia
Ravena
Ethersound
Dante

Broadcast Video card allowing multiple Input / Output

Blackmagic Design Video Card (Decklink)

Network
A network connection of 1G with category 6e networking cables

Connectivity
Lpt, serial or 2 USB available ports in case of external devices
Please note that LPT ports are not supported in 64 bits OS