Our commitment to your success and growth is at the core of our dedicated service, operating internationally to meet your needs.
Whether you require assistance during office hours or beyond, our hotline is available 24/7. Our team is here to support you.
To ensure optimal availability, we have established two support centers strategically located in France and Canada. This positioning enables us to respond promptly to your requests and provide efficient assistance, taking into account the various time zones of our clients worldwide. Our international presence strengthens our ability to understand and address the specific challenges in your industry and region.
In order to customize our support based on your unique requirements, we offer a range of Service Level Agreements (SLAs degree). These contracts allow you to choose the level of assistance that best suits your needs, ensuring an optimal customer experience.
To set up the most suitable contract for your business, feel free to contact your area representative. They will guide you through the available options and help you choose those that maximize value for your organization.
Customer satisfaction is a priority for us, and our dedicated team works tirelessly to provide support that meets your expectations, wherever you are in the world, at any time. We are here to support your success and contribute to the continuous growth of your business.